TradeEvolution - Global Trade Transformation Consultants

Outsourcing Advisory Services

Trade Banking is increasingly a business for global banks with the wherewithal to provide international financing and the necessary investments in organization and technology to stay competitive. Smaller/mid-tier banks, want to maintain a presence in trade, simply cannot compete as they watch global trade banks invest hundreds of millions to innovate.

Increasingly, outsourcing is the solution. But, outsourcing takes many forms, and is offered by many providers. With so many options, how does one objectively evaluate the available offerings in light of the bank's and the bank's customer’s needs? How can you put the claims and promises from the competing providers in perspective? How might the various possibilities impact your business and customers? TradeEvolution’s Outsourcing Advisory Service was designed specifically to address these questions.

The good news is that studies find that 55% of outsourced banks report improved customer satisfaction, with over 40% maintaining satisfaction levels prior to outsourcing. Aligning your bank with the right outsource provider will give you the tools to achieve your business strategy, leveraging its organization, technology and business innovations. It can plug you into the global leaders in the role you desire to play. Let TradeEvolution help you get there.

TradeEvolution consultants are senior subject matter specialists and senior advisors with the insight, discretion and depth of knowledge to assist with your most complex and comprehensive outsourcing decisions and strategies. We understand the delicate nature of this aspect of trade finance, to your staff, business partners, customers, and to the public at large.

TradeEvolution has extensive and unique experience to evaluate and establish effective outsourcing solutions for Banks. The following are some of our key Outsourcing Advisory services:

4 Outsourcing Readiness - Quick Assessment

4 Outsourcing Requirements Definition

4 Identify the Short List

4 Perform Short-list Evaluation

4 Business Case Preparation - Assist

4 Implementation

Outsourcing Readiness - Quick Assessment

Conduct a readiness review of the bank's trade business, to determine the viability of an outsourcing strategy, and if outsourcing is indicated, a road map for the transition.

Outsourcing Requirements Definition

Conduct a requirement definition (or review in-depth if it exists), for the business strategy, product strategy, customer service model, operational model, technology, and integration with bank systems. Knowing the bank's and its customer's requirements before evaluating insourcers insures that the insourcers will be working to demonstrate how they meet you requirements, rather than their latest bells and whistles.

Also, determine which types of outsourcing services would meet the banks requirement. For example, would a technology only outsource be viable?

Identify the Short List

TradeEvolution will assist in the search for and evaluation of potential outsource providers. Potential providers will be graded on key bank requirements. Typically the top three providers are short listed. TradeEvolution will work with the appropriate bank personnel to insure that internal service procurement policies are followed.

Perform Short-list Evaluation

Perform detailed assessment for the short list providers to differentiate, evaluate, and grade for compatibility of business strategy, products, operational workflow, customer impacts, support, technology, integration, cultural fit, and other bundled banking services. Demos, visits to the providers operations, visits with their customers, technology and operational due diligence may be part of the evaluation. Cost projections for implementation, including interfaces, and ongoing costs will be developed. A provider is selected.

Business Case Preparation - Assist

TradeEvolution can assist the bank in preparing its business case, including implementation, modeling costs and revenues, and other aspects as needed.

Implementation

TradeEvolution can design and develop related operational models, business processes, and interfaces to gain the greatest value from the bank's investment to provide the best service it its customers.

See Integration Services for details on outsourcing integration.